At Osprey Supply, we are committed to providing you with a smooth and reliable delivery experience. This Delivery Policy outlines our shipping processes, timeframes, costs, and other relevant details.
Shipping Locations
-
Domestic Shipping:
We ship to all locations within Australia. Some remote areas may experience longer delivery times.
​
-
International Shipping:
At this time, we do not offer international shipping. Please contact us for any special requests or inquiries about future availability.
​
Shipping Costs
Shipping costs are calculated based on the delivery method selected, the weight and dimensions of the package, and the delivery destination. Any applicable shipping fees please submit an enquiry.
​
Delivery Issues
-
Lost or Damaged Packages: ​If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
-
Incorrect Address: Please ensure that the shipping address provided is correct. We are not responsible for orders delivered to incorrect addresses due to customer error. If you notice an error, please contact us as soon as possible.​
​
Contact Us
If you have any questions or concerns about our Delivery Policy, please contact us:
-
Phone: 0476 384 781
-
Email: admin@ospreysupplies.com.au
-
Address: Suite 2, Level 1, 585 Burwood Road, Hawthorn
-
​
We appreciate your business and strive to ensure your products arrive on time and in perfect condition. Thank you for choosing Osprey Supply!
​